1. Data We Collect

We collect the following data when you use Soqia app:

• Name
• Mobile number
• Address
• Geolocation data (when location service is enabled)
• Technical data like device type and operating system
• Cookies to improve user experience

2. Purpose of Data Collection

We use your personal data for the following purposes:

• Processing orders and delivery
• Communicating with you about orders or inquiries
• Improving service quality and the app
• Sending notifications about offers or updates (with your consent)
• Complying with legal requirements

3. Data Storage and Security

We store your personal data within in secure servers that comply with the controls of the National Cybersecurity Authority. We use the latest technologies and security measures to protect your data from unauthorized access, modification, or leakage.

4. Data Sharing

We do not share your personal data with any third party except in the following cases:

• With your explicit consent
• To comply with laws and regulations
• With service providers who help us operate the app (they are obligated to maintain data confidentiality)

5. Your Rights as a User

According to the Personal Data Protection Law, you have the right to:

• Access your personal data that we retain
• Request correction or updating of your data
• Request deletion of your data in cases that don't conflict with regulations
• Object to processing your data for marketing purposes
• Withdraw your consent to process your data at any time

6. Data Retention Period

We retain your personal data only for the period necessary to achieve the purposes for which it was collected, or as required by applicable laws and regulations.

7. Changes to Privacy Policy

We may update the privacy policy from time to time. You will be notified of any significant changes through the app or via email.

8. Contact Us

If you have any inquiries or requests regarding the privacy policy or your personal data, you can contact us via: